Pride in North Carolina welcomes any suggestions or input into how we can improve our services or on what we are doing right for you. We gather this input formally during the year by surveys that are either mailed or given to all of our stakeholders and through suggestion boxes located in each office. If there is a complaint or grievance we encourage you to read and complete the needed forms included in this handbook and work with us to resolve the matter as quickly as possible.
All information or data that is collected is then used to show: how effective our services have been, number of stakeholders satisfied with our services and personnel, and the number of persons who experienced positive changes in their lives. In addition this information is taken and used at many different levels within the agency to improve our services and make any needed changes to our Polices or Procedures. Please know that we really want your input. Let us know your ideas, suggestions or concerns so we may better serve you!